Your NuraTrue has Touch Buttons on each earbud that you can tap to perform useful functions.
Open the Nura app with your NuraTrue connected via Bluetooth to your device.
Tap on the Menu icon at the top left-hand corner of your screen (the hamburger icon).
Tap on Device Settings > Configure Touch Buttons.
Choose the Tap controls you wish to adjust.
Triple tap, Double tap and Hold functions were introduced in December 2021 by way of a firmware update. If you don't see these functions in the Nura app, please update your NuraTrue's firmware (you can select the Updating your NuraTrue option below).
Enable/disable social mode
Enable/disable social mode and pause
Play/pause music and answer calls
Play/pause music & answer/hang up calls
Increase immersion level
Decrease immersion level
Press and hold both Touch Buttons for five seconds to enter pairing mode.
Press and hold both Touch Buttons for 10 seconds to perform a Device Reset.
When using the Touch Buttons, simply tap the Nura logo to activate your commands. The area outside of the Nura logo will not respond to touch (for example, the rim of NuraTrue).
Tapping in the center of NuraTrue will ensure your input is received.
Please select the Touch Button Troubleshooting option below.