Kickstarter Backer Support/FAQ

When is the expected shipping date?

Kickstarter pre-orders have been shipped. If you have not received your pre-order, please contact our support team here.

How do I provide my shipping address?

You will have received a survey via email from BackerKit to provide your shipping details. If you are not able to locate this email, please contact our support team here.

Are taxes included in the price?

Nura will cover the duties and taxes for shipments to the US, EU, UK and Australia. All other countries or regions may be subject to additional customs fees upon delivery.