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NuraTruePersonalizing your NuraTrue
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Personalizing your NuraTrue

Before you can start using your NuraTrue, you will need to personalize it. When you personalize, your NuraTrue learns how you hear.

Before personalizing your NuraTrue:

  1. Download the Nura app.

  2. In the Nura app, tap Create an Account and enter your details.
    If you already have a Nura account, tap Log In instead.

  3. Select NuraTrue.

  4. Pair your NuraTrue with your mobile device.

Personalizing Your NuraTrue

  1. In the Nura app, tap Begin.

  2. Adjust your NuraTrue earbuds by rotating them back and forth until you see two constant green ticks on the Nura app screen. Once you have a good fit, the personalization will start. This takes about a minute.

  3. Once finished, tap Personalized to hear music with your hearing profile applied.

  4. Tap the Social Mode button to hear your surroundings.

  5. Customise your NuraTrue Touch Buttons. You can also do this later via Device Settings.

Your NuraTrue earbuds are now personalized with your unique hearing profile.

Unable to personalize?

Please select the Personalization Troubleshooting option below.

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