Before you can start using your NuraTrue Pro, you will need to personalise it. When you personalise, your NuraTrue Pro learns how you hear.

Before personalising your NuraTrue Pro:

1. Download the Nura app.

2. In the Nura app, tap Create an Account and enter your details.
   If you already have a Nura account, tap Log In instead.

3. Select NuraTrue Pro.

4. Pair your NuraTrue Pro with your mobile device.

Personalising Your NuraTrue Pro

1. In the Nura app, tap Begin.

2. Adjust your NuraTrue Pro earbuds by rotating them back and forth until you see two constant green ticks on the Nura app screen. Once you have a good fit, the personalisation will start. This takes about a minute.

3. Once finished, tap Personalised to hear music with your hearing profile applied.

4. Tap the Social Mode button to hear your surroundings.

5. Customise your NuraTrue Touch Buttons. You can also do this later via Device Settings.

Your NuraTrue Pro earbuds are now personalised with your unique hearing profile.

Having issues personalising your NuraTrue Pro?

Please select the Personalisation Troubleshooting option below.