Your NuraTrue Pro battery provides eight hours of wireless use, and up to 32 hours of use with the charging case.
Place the earbuds in the case and close the lid. Your NuraTrue Pro shuts down and charges when placed inside the case. Your case holds multiple full charges for your NuraTrue Pro, so you can charge on the move. To keep your NuraTrue Pro charged, put them in the case when you're not using them. Your NuraTrue Pro takes approximately two hours to fully charge.
Connect the case to the included USB-C charging cable and plug it into a computer or wall adapter. The LED lights will pulse when charging. Once fully charged, the LED lights will turn green. The case takes approximately one hour to fully charge via the charging cable.
Place the charging case on the wireless charging pad with the Nura logo facing upward. When charging, refer to the operating instructions supplied with the wireless charging pad. The case takes approximately two hours to fully charge via a compatible wireless charging pad.
The case has 3 RGB LEDs which turn on for 4 seconds when opening the lid. They indicate the level of charge of:
1. Case | 2. Left earbud | 3. Right earbud
Red LED = battery below 30%
Yellow LED = battery between 30%-70%
Green LED = battery above 70%
You can check the exact battery level of your NuraTrue Pro via the Nura app: while wearing your NuraTrue Pro, open the Nura app and check the battery indicator in the top-right corner of the screen.
A voice prompt will announce “battery low” when your NuraTrue Pro needs charging.
A voice prompt will announce “battery critical” when your NuraTrue Pro is about to power off.
Please select the Charging Troubleshooting option below.