Your NuraTrue Pro has two preset modes to select from:
Performance: Multipoint enabled, ANC/social mode enabled, Spatial Audio enabled
Low Power: Multipoint disabled, ANC/social mode disabled, Spatial Audio disabled
You can switch to Low Power mode in the Nura app:
Tap the Menu icon at the top left
Tap on Device Settings
Scroll down to Mode
Tap on the setting to toggle it on or off
Please select the NuraTrue Pro Troubleshooting option below.