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NuraphoneUpdating your Nuraphone


Updating your Nuraphone

From time to time, you’ll see a message on the Nura app asking you to update your Nuraphone. You can also check if your Nuraphone needs updating at any time:

  1. Open the Nura app with your Nuraphone connected via Bluetooth.

  2. Then tap on the Menu icon at the top left (sometimes called the hamburger icon):

  3. Tap on Device Settings > Software update.

  4. If your Nuraphone needs updating, tap Begin.

  5. Remove the Nuraphone from your head, place it next to your phone and leave the app open with the screen turned on. The firmware update will take around 20 minutes to complete. Once completed you will be prompted to reconnect to the Nuraphone within your devices Bluetooth® settings.

Your Nuraphone is now updated.

Having issues updating your Nuraphone?

If you're having trouble updating your Nuraphone, simply close and reopen the app and restart the process.

Still unable to update?

If you're unable to update after following the previous instructions, please let us know by selecting "This was not helpful" and a member of our team will be in touch.

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