Your NuraLoop comes with an Analog cable and a USB-A charging cable.
Please note: the NuraLoop Analog cable is designed to be worn behind your head.
Do not attempt to disconnect the cable that runs between the two ear buds. This cable is not detachable.
USB-A Charging Cable ——— Analog Cable
With your NuraLoop's PlayClip magnetic connector, cables snap into place automatically.
If you're having issues connecting your cable to the NuraLoop, simply try connecting the cable the other way around. Once the magnets connect, the cable will latch onto the NuraLoop.