Hold down the Touch Buttons on both sides of your NuraBuds for 10 seconds to reset.
Place your NuraBuds in the charging case for 10 seconds. Please note: the charging case will need to contain some charge for this reset to work.
Open the Nura app
Tap Menu > Device settings > Perform Factory Reset.
IMPORTANT: Factory reset will remove your currently used hearing profile from your NuraBuds, however, you can easily import it back via the Nura app.