All Nura devices have been designed and tested for safety and comfort, but please note: exposure to any noise of 85 Decibels (dB) or above (approximately the same volume as a food blender) can cause gradual hearing loss. Due to the clarity and noise cancelling of Nura devices, you won’t need to listen to your music as loudly as with many conventional headphones.
Monitor your use. Hearing loss is a function of loudness versus time — the louder the volume, the less time you can be exposed to it. The quieter the volume, the longer you can listen. For example, 8 hours at 85 dB causes as much damage as 4 hours at 88 dB, 2 hours at 91 dB, or just 15 minutes at 100 dB.
Only use your Nura device with the volume set at a comfortable, moderate level. Do not listen to music at a high volume for any extended period.
Be aware that reminders or warning sounds, i.e. alarms, message tones and incoming calls, might vary while using your Nura device.
If you experience a warming sensation or loss of hearing, remove the Nura device from your head immediately and contact Nura support.
If your Nura device emits a loud or unusual noise, stop using it and contact Nura support immediately.
Due to noise-cancelling technology, do not use your Nura device at any time when an inability to hear may present a danger to yourself or others. For example, while driving, riding a bicycle, in a construction site, or in or near traffic.
If you’re using your Nura device for phone calls while driving, then use caution and follow applicable laws regarding mobile phone and headphone use. Some jurisdictions impose specific limitations such as using a single earpiece while driving.
It's recommended that you do not sleep while wearing your Nura device.
Do not apply excessive pressure to any part of your Nura device.
We do not promote the use of third-party products such as eartips for use with Nura products and are not liable for damages caused by using Nura devices with third-party products or accessories.
Nura headphones, like any other product that comes into contact with your ears, will require cleaning at times. How often you will need to clean your headphones varies from person to person, as our ears are all different, but we would recommend that you regularly inspect your headphones for build-up of any debris. Keeping your headphones clean will ensure a greater lifespan for your Nura product, and additionally clean headphones will ensure the best sound quality, as any debris can block meshes/grills preventing audio from passing through clearly.
Please make sure to clean your Nura headphones regularly.