If using your NuraBuds for the first time, be sure to remove the original protective plastic from the charging terminals and your NuraBuds are charging in their case.
Delete and reinstall the Nura app.
Charge your NuraBuds.
Ensure you have a stable internet connection. Try both a cellular and WiFi connection separately.
Reset your NuraBuds. You can find our NuraBuds Resetarticle here.
Restart your mobile device.
Clear the Bluetooth® list on your mobile device of disused devices. To do this, simply locate your Bluetooth settings and 'Forget' any extra devices that are no longer being used.
