On/Off Troubleshooting — NuraBuds Ensure your NuraBuds and case are charged. You can find our NuraBuds Charging article here. Reset your NuraBuds, performing a Device Reset and Sleep Reset. If the issue persists, please try a Factory Reset. See our NuraBuds Reset article here. Related articles Reset Your NuraBuds Charging the NuraBuds and Case Troubleshooting — NuraBuds Unresponsive Unit - NuraLoop Volume Update - NuraBuds