Welcome to Nura order support!
Here, you’ll find helpful information about your Nura order — from pre-purchase inquiries to shipping and delivery information.
Find our most up-to-date delivery times, and read more about customs and duty charges.
Having trouble placing an order or made a mistake while ordering?
How to return your Nura device for a refund if you’re not completely satisfied. Only applies to outright purchases.
Return and warranty information for customers from Nura's official Amazon stores.
Information for those who have purchased the Nura device from a third-party seller.