Welcome to Nuraphone Troubleshooting!
Here, you’ll find support guides covering any issue you may encounter.
Learn what to do if you’re having trouble pairing your Nuraphone to your device.
Tips for getting connected to the Nura app.
Getting connected to your computer, wireless or wired, Mac or PC.
Making sure your Nuraphone's ear tips fit correctly.
Resetting your Nuraphone.
What to do if your Nuraphone's Touch Buttons aren’t functioning correctly.
Making sure your voice calls with the Nuraphone are clear.
Ensuring your Nuraphone feels good while being worn.
Troubleshoot issues with charging and the Nuraphone's battery level.
Read how to make sure you’re getting the right fit for your personalisation.
What to do if you’re experiencing audio lag on your Nuraphone when watching streaming services or Youtube.
Get the very highest quality sound from your Nuraphone.
Explaining why the Nuraphone does not have a manual EQ.
Making sure your Immersion mode is set to the correct level.
Find out what all the Nura app error messages mean.